We believe in quality service and customer support.
We are committed to delivering high-quality service and reliable customer support. Our FAQ section is designed to answer your most common questions quickly and clearly, ensuring a smooth and hassle-free experience at every step.
Frequently Asked Questions
Find answers about our groceries, fresh flowers, fashion, orders and delivery across Europe.
Namma Markt is your one-stop online store for authentic Indian groceries, fresh vegetables, fruits, beautiful flowers, traditional ethnic wear, fashion, pooja essentials, and everyday essentials in Europe. We bring a taste of home closer to you with convenient online shopping and delivery to eligible locations across Europe
We deliver all over Germany and to most European countries, including the Netherlands, Belgium, Austria, France, Italy, and more.
Yes, we offer Europe-wide delivery on orders above €49.99.
Yes! We offer a wide selection of fresh Indian vegetables, sourced weekly for best quality.
Fresh vegetables are shipped weekly, usually mid-week. The exact dispatch day is shared via email and on our social media.
Yes, once your order is shipped, you'll receive a tracking link via email or SMS to follow your package in real time.
Delivery within Germany typically takes 1–2 working days. Other European countries may take 2–5 working days, depending on the location.
Yes! If you're in Hamburg, we offer local delivery and even in-store pickup options for select areas.
Absolutely! We stock authentic Indian brands and fresh produce to give you a true taste of home.
We accept Visa, Mastercard, PayPal, Klarna, and other major online payment options.
Yes, we welcome bulk orders and can offer custom quotes. Please contact our support team for more details.
Yes! New customers can enjoy 5% off their first order over €30 with the code NG05.
For non-perishable items, we offer returns within 14 days. Unfortunately, perishable goods like vegetables are not eligible unless damaged or spoiled upon delivery.
You can reach us via email, WhatsApp, or through our website chat for order inquiries, support, or feedback.
We currently operate online only, but we do offer local pickup in Hamburg for select orders.
We offer flower delivery to eligible locations across Germany. Please check the delivery options available for your address at checkout.
Explore our collection of fresh flowers, traditional garlands and floral arrangements for everyday use, puja, festivals and special occasions.
Yes, you can explore our flower collection for festivals, puja, celebrations and other special occasions. Availability may vary
Select your preferred flowers and follow the ordering or enquiry instructions on the product page. Check the listed availability and delivery schedule before placing your order.
Flower delivery charges depend on your order value and the applicable flower delivery policy. Please check the shipping information at checkout.
We aim to deliver flowers in suitable condition. Freshness and availability may vary depending on the flower type, season and delivery location.
Discover traditional Indian ethnic wear and fashion products that celebrate Indian culture and style. Available collections may vary.
Please refer to the size guide available on the relevant product page to compare sizes and choose a suitable fit.
Check the product's size chart and measurements before ordering. If you are between sizes, review the product-specific sizing information.
We deliver eligible fashion products to supported destinations in Europe. Available shipping options and charges are displayed at checkout.
Fashion shipping charges depend on your order value and the applicable shipping policy. Review the shipping information before completing your purchase.
Please refer to our Returns and Refunds policy for eligibility, conditions and instructions before requesting a return or exchange.
We aim to display products accurately, but colours may appear slightly different depending on your screen and lighting.
Have you any question? We're ready to help.